Introduction to our Carer Privacy Policy

STEAM Collaboration CIC (aka STEAM Co.) is a not-for-profit company, registered in England No. 10376457 and is limited by guarantee.

This privacy policy explains how we use any personal information we collect about Carers Like You and your organisation when you visit our website and opt in to receive our newsletters.

It references and is particularly relevant to ‘Carers’ - people who care about and/or who have expressed interest in and willingness to support our work to Celebrate and Inspire Creativity in our Schools, Work and Lives by Putting Creativity First.

Quite simply. ‘CARERS’ are people who CARE about creativity, children and all our futures.

Please note that our website and newsletters may contain external links that are not covered by this privacy policy.

We will only collect, keep, process and share personal data for legitimate business purposes as detailed below or if we are legally required to do so.

We will be as clear and transparent as possible with you on the personal data we collect and how it will be processed.

For as long as we maintain records of your personal data, we will keep it up-to-date and protect it with the appropriate safety measures. To learn more about how long we will retain your personal data, please see “further details” section below.

You can request a copy, transfer or deletion of the personal data we keep about you at any time by contacting:

STEAM Co.
27 Old Gloucester Street
London
WC1N 3AX

Email: yourturn@steamco.org.uk

Information collected through the website

We collect information about you when you:

Buy tickets or register for our events
Register to receive our newsletters
Complete surveys and forms
Provide feedback or request details about what we do
Website usage information is collected using cookies
For further detail please “further details” section below.

We collect this information to process and manage:

Registration and ticket purchase for events
Sending news updates and information about our work and events.
Personalise repeat visits to the website

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Google Analytics

We collect information about browsing behaviour on our website so we can update it and ensure it is relevant for our audience. We anonymise and mask IP addresses and never store your full IP address.

Newsletters

If you are opted in to receive our general newsletters you will receive information regarding our work and events.

We will collect information on open rates and click throughs to assess and improve our newsletters and any other information you provide.

You can easily unsubscribe from our newsletters by clicking on the link displayed at the bottom of each newsletter.

Direct Marketing

We may contact you with information regarding our work and events, via email, post or phone, and in compliance with the direct marketing regulations.

You have a right at any time to stop us from contacting you for marketing purposes, by writing to yourturn@steamco.org.uk.

Other means of collecting information

We may collect information through channels other than our website. For more detail please click “further details” section below.

Updates to the privacy policy

We keep our privacy policy under regular review. We will place updates on this web page and communicate them in our newsletters. This privacy policy was last updated on 17 May 2018.

How to contact us

Please contact us if you have any question about our privacy policy or information we hold about you.

By email: yourturn@steamco.org.uk

Or write to us at: STEAM Co. 27 Old Gloucester Street, London, WC1N 3AX

STEAM Co. Carer Privacy Policy - further details

Information collected through the website - further detail

Data that may be gathered via our relevant websites including: www.steamco.org.uk and www.eventbrite.com may include:

Full name
Company/organisation/trading name
Email addresses
Landline and mobile numbers
Mailing and billing addresses
Social media handles
TitlesPayment methods (encrypted)
Forms and survey responses
IP addresses and website visit behaviour (cookies
Purchase history
User login details

Other means of processing information:

Twitter:
We collect publicly available information from Twitter profiles, when users mention our Twitter handle, comment on or retweet our posts. We collect posts, handles, names and follower count.

We process this information, under the lawful basis of Legitimate Interest - tracking engagement.

We will use this information to manage our Twitter profile, asses impact and recognise potential collaborators and prospects.

Emails:
We collect information from emails sent to our team members. We collect names, job titles and contact details of contacts that may qualify as leads or can contribute to our work.

Our work:

We count on Carers to actively contribute to our work, and may contact them for input, completion of forms and surveys.

Information provided by Carers will be retained and processed to produce reports, letters, press-releases and other public policy material.

Our lawful bases for processing personal information

All personal data we process is:

For the purpose of providing Carers with information about our work and events
Sharing and promoting our news, as well as providing Carers with various opt-in online surveys (Consent)
Marketing purposes (Legitimate Interest - Business to Business Marketing)
Surveying our online presence and adapting it to insure it suits our audience interests (Consent).

Third party service providers

We use third party processors to collect, export, process and store personal data on our behalf. All our processors are compliant with the General Data Protection Regulations and you can view their websites for further detail:

Data retention

We will retain some personal data categories in order to comply with legal requirements. Otherwise, we will remove information that is not required for our processes.

Complaints

If you have any complaints about our processing, please contact us directly. You can also lodge a complaint with the Information Commissioner Office.

How to contact us

Please contact us if you have any questions about our privacy policy or the information we hold about you.
By email: yourturn@steamco.org.uk